Top 50 Largest Call Centers

Technology Marketing Corporation’s (TMC®) just announced this week Customer Interaction Solutions® Magazine's 23rd annual Top 50 Inbound Teleservices Agencies Ranking.

This Top 50 Ranking recognizes the top inbound and outbound call center outsourcing agencies, both domestic and international, as well as interactive inbound and global aggregate ranking, as measured by the amount of billable teleservices minutes companies completed during the past year.

“The Top 50 Teleservices Agencies list offers our readers the most honest and reliable ranking of companies.  It is truly the benchmark for choosing large-size, large-capacity teleservices agencies,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

The list includes various large scale public call center outsources such as Convergys, Sitel, APAC, and Teleperformance, as well as medium size centers such as Hamilton, Archway, Telerx, OKS Ameridial, The Connection, and 24-7 INtouch contact centers. Click here to view the full list and rankings.

Congratulations to all of this year's winners!

- MK